New Account


The quickest and easiest way to sign for a new SYNERGY NORTH account! Scan or take a photo of two pieces of identification. Acceptable file formats are: JPG, GIF, PNG, PDF, or JPEG (5 Megabytes maximum).  If you are unable to fulfill the two I.D. requirements, Synergy North cannot accept this online form. Please contact our office at (807) 343-1111 or toll free at 1 (833) 428-1451 to speak with a Customer Service Representative.

Any and all changes in service address will have a $30 Set-Up/Change of Occupancy Charge

Click the button below to sign up through our secure online portal:

Opening an Account

To open a new residential account with us, you have several options. A $30 set up charge is added to your first bill any time a new account or move request is submitted. A security deposit will be required as well, please scroll down to visit our security deposit page.

Please ensure you have two pieces of identification prior to signing up for service. If you sign up online, ensure to have these photos ready to upload into our portal.

You can view our Terms of Agreement Here.

If you do not have the below identification, please contact our Customer Service department to talk to a representative at (807) 343-1111 or email

Primary Photo Identification:

  • a valid provincial or state Driver’s License,
  • a valid passport, Canadian citizenship card, military identification, or official government identification,
  • a Certificate of Indigenous Status issued by the Government of Canada,
  • a Firearms Acquisition Certificate.

Secondary Identification:

  • a credit card with signature or bankcard with signature,
  • student identification card
  • a birth or marriage certificate
  • an Employee Identity Card issued by an employer
  • an Outdoors Card issued by the Ontario Government,
  • a valid foreign passport.
  • S.I.N. and Health Card numbers may be used for visually verifying personal identification only – these numbers will not be recorded.


Print off our forms below:

After filling out the forms, you can email or fax them to our office along with two scanned pictures of your personal identification:

Once you are signed up, you might want to visit our NEW CUSTOMER INFORMATION PAGE

Security Deposits

Security deposits are charged on all new customer accounts. For more information on security deposits, including our deposit policy, please visit our Security Deposit page.