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COVID-19 Recovery Rate Pricing from June 1st, 2020 – October 31st, 2020

Effective June 1, 2020, the Government of Ontario is reducing electricity rates for residential and small business customers to provide financial relief during the COVID-19 pandemic. Customers will see a transition to off-peak time-of-use rates; in support of many Ontarians who are working from home, are self-isolating or are facing unemployment.

Synergy North Time of Use (TOU) customers will not be subject to regular TOU rates and will be paying COVID-19 Recovery Rate of 12.8¢ per kWh during this period. To calculate your estimated bill try the OEB Bill Calculator.

Synergy North Customer Service remains open, call 1-833-428-1451 or email customerservice@synergynorth.ca, (Monday to Friday, 8:30 am to 4:30 pm) for assistance.