Conditions of Service

Our Conditions of Service is the primary reference for communicating our operating practices, connection policies and services available to customers within our service area. It documents what types of services are available and the conditions to be met for these services.

The Conditions of Service also govern the operation of the system after connection. Voltage levels, power quality and power factor requirements are all specified to ensure customers can rely on electrical service that is free from interference from other customers.

Synergy North will provide advance public notice of any changes to our Conditions of Service through notices with customer bills, on our website and notices in the local newspaper.

The document is available here in PDF format: Synergy North Conditions of Service