Due to the ongoing Canada Post strike, mail delivery services have been temporarily disrupted. This means SYNERGY NORTH bills and mailed payments may be delayed. While we navigate this situation, we’re here to help you stay on top of your account and ensure there are no interruptions.
Here’s How You Can Stay Connected:
1. Sign Up for E-Billing
E-billing is the fastest and most reliable way to receive your bill during this postal disruption. Your bill will be sent directly to your email, and you’ll have 24/7 access to your account through MyENERGY. It’s quick, convenient, and paperless!
Sign up now: synergynorth.ca/myenergy
2. Explore Convenient Payment Options
We offer a variety of ways to make on-time payments that don’t rely on mail delivery. Choose what works best for you.
Learn more about payment options here: synergynorth.ca/residential/billing/payment-options/
3. Stay Informed
Even during this disruption, it’s important to stay up-to-date on your account balance and payment due dates. Use your MyENERGY account to view your balance, track your electricity usage, and stay informed.
We’re Here to Help
If you have any questions or need assistance setting up e-billing or exploring payment options, our Customer Service team is ready to help:
(807) 343-1111 or customerservice@synergynorth.ca, Monday to Friday from 8:30 am to 4:30 pm EST.
Thank you for your patience and understanding during this time. By switching to e-billing and exploring alternative payment options, you can stay ahead and avoid any disruptions to your service.